Bert E. Miller – WCW Member Profile

Working-in-Water-logoWCW Member Profile – Bert E. Miller

Bert E. MillerName: Bert E. Miller
Position: Water Utility Training Lead
Organization: City of Red Deer, Water Treatment Plant
Core Function: 

Create, provide and coordinate high quality training programs and assist in maintaining procedural documentation for the Water Section Staff (Water Treatment & Distribution).  Aid Operations staff in attaining and maintaining their certifications as required by AESRD and our Approval to Operate.

  • Counsel training needs.
  • Aid in preparation of Certification and Recertification documentation.

Aid Maintenance staff in attaining and maintaining their certifications as required by their individual trades’ requirements.

  • Counsel training needs.

Provide a resource contact for Operations and Maintenance staff for things ‘Water Treatment Plant’.
Born and Raised: Born in St. Boniface, Manitoba. Military Brat… saw a lot of Canada!  Quebec, Manitoba and Alberta.


Certified Water Treatment IV / Wastewater Treatment III. Certified Public Works Supervisor III. Fourth Class Power Engineering, SAIT. Fifth Class Power Engineering, Engineers Certificate of Competency.

History in the industry and as a WCW member

I started working for the Town of Olds in 1976 as a Water / Wastewater Operator. We moved to CFB Penhold in 1978 and worked as a WSPOL Tech in Water & Wastewater. Then we moved to the City of Grande Prairie in 1984, I worked there as an Operator, Chief Operator and then Supervisor of Water & Wastewater Treatment Plants. We Left Grande Prairie in July of 1988 to move to the Town of Whitecourt, where I worked as the Senior Utilities Operator. Our last move was to the City of Red Deer in 1995 into the WTP Lead Operator position, and in 2007 I became the Water Section Training Lead.

Member of the AWWOA for 34 years

Typical day

A typical day would be spent arranging and developing training for section staff, and creating training plans from identified needs within the section. I monitor training needs as well as attendance. I do orientation for new staff and help develop operational and maintenance SOP’s. I am involved in creating Safe Work Procedures, Hazard Assessments, Codes of Practice and various other safety related documentation. I am a resource for Operations as well as Maintenance.

Main challenges

There never seems to be enough time to get every thing done. People always want stuff done yesterday! With the possibility of 40% of our staff retiring in the next 5 -7 years we are trying to capture as much operational ‘experience’ as possible. This means tons of documentation needs to be written, reviewed and made available to be used in training plans for new staff.

Career highlights/Mentors

Served on the AWWOA executive from 1992 to 1997, as vice chair in 1994 – 95 and as chairman in 1995 – 96. Received the Ron Bain Award in 1997. I served on the Alberta Environment ‘Certification Advisory Committee’ from 1990 to 1992 and again in 1996 to 1998. Chaired the City of Red Deer Joint Safety Committee for 4 years.

Al Reimer Award 2013

It has been my pleasure to have worked with many awesome people during my career, these people I count amongst my friends!

As for mentors, I would have to mention my father, Bert Sr. who introduced me to being a ‘Turd Tech’ at a young age; Lynne Coulter who taught me not to take myself too seriously; Joe Windle who over the past 18 years has been my ‘go-to’ guy and Del Morrison who has been more help to me over my career than he will ever know. To all of you I would like to take this opportunity to say thank you!

Time away from work

I still play ball (slo-pitch) in a rec league; I really enjoy camping with my family and spoiling my 5 grandkids. I find great relaxation sitting on the lake in my boat, washing my fish hooks.  I am slowly fine tuning my wood working shop for retirement and I still find time to repair and tinker with computers.