Director, Drainage Operations

Director, Drainage Operations
Location: Edmonton, Alberta
Start Date: 09/05/2017
Application Deadline: 09/26/2017
Job Information:

Director, Drainage Operations

Clean water and reliable electricity are at the heart of what we do. We proudly keep the lights on and the water flowing in over 100 communities across North America. With a rich 125-year history, EPCOR has ambitions to be one of North America’s premier providers of essential services, and we have the top employer and sustainability awards to prove it. If you’re looking for new opportunities, people who care and work that matters, apply today to find a career where you matter more. Check out to find out more.

The Drainage Operations Section is accountable for an efficient and optimally operated drainage system involving pipeline maintenance, regulatory services, pump wells, specialty systems operations, and operational services.


The Director of Drainage Operations is a multi-faceted role that contributes significantly to the vision of EPCOR. As a member of the Drainage Services leadership team, the Director, Drainage Operations is accountable for collectively creating the strategy, priorities, and direction within the branch. Additionally, the Director is responsible to align human, social, and technical systems across the work units that carry out the work of the section.

  • Reporting to the Divisional Vice President, Drainage Construction & Operations, the duties of the Director, Drainage Operations will include:
  • Directing, managing, and overseeing department activities.
  • Developing organizational structure to effectively deliver programs by:
    • ensuring clarity of roles and responsibilities; and
    • ensuring and maintaining clear communication with the section leadership team and staff.
  • Providing leadership throughout the following processes:
    • development and coaching;
    • performance evaluation and feedback;
    • performance management;
    • staff recruitment and selection; and
    • succession planning.
  • Strategic management and leadership for Pipeline Maintenance, Monitoring & Compliance, Drainage Environment, and Pumpwell System Services.
  • Overseeing the pipeline maintenance program involving the effective and efficient management of the pipeline sewer system.
  • Leading the development and ongoing delivery of a drainage operational support program that functions as a liaison between drainage operations and other stakeholders to ensure customer satisfaction.
  • Leading the pumpwell systems services program involving the inspection, maintenance and repair of specialty drainage facilities.
  • Liaising with the regulatory services program for the drainage utility that ensure the drainage system and all users are in compliance with federal, provincial and city regulations.
  • Directing internal and external teams or groups ensuring best utilization of resources, processes, and policies.
  • Actively working with partners in the planning and development functions within other departments to ensure collaboration and alignment with other initiatives.
  • Providing an environment where employees have the resources, tools and support structure required to build the knowledge, skills, and abilities required for success.
  • Leading development and management of the budget processes and managing operational risks.
  • Providing leadership and guidance to internal and external teams while ensuring best utilization of resources, processes, policies and issue resolution.
  • Monitoring performance and financial reporting.

As the successful candidate, you possess:

  • Bachelor’s degree in Engineering or a related field.
  • A P.Eng or other professional designation in a related field would be considered an asset.
  • 10+ years of progressively responsible experience in a senior leadership role within a large, complex organization.
  • Ability to strategically address large complex issues and manage emergent projects.
  • Advanced ability in applying a systems approach to team leadership within a dynamic environment.
  • Ability to anticipate, assess and readily adapt to changing priorities, maintain resilience in times of uncertainty, and effectively work and lead in a changing environment.
  • Proven skills in leading and motivating teams with a track record of building healthy and positive workplace environments that enable staff to reach their potential while strengthening organizational capacity.
  • Demonstrated ability to develop and maintain effective strategic relationships within a municipal setting with community leaders, union representatives, senior business executives, and senior officials in all orders of government.
  • Exceptional business acumen, with the ability to manage multiple party stakeholders interests while achieving strategic direction and outcomes.
  • Innovative, creative thinking with a strong commitment to results.
  • Advanced communication abilities – listening, presentation and writing – demonstrated ability to negotiate, problem solve and manage conflicts
    As our best candidate, you possess the ability to lead not only your own direct reports, but also exercise influence strategies when advising business unit leadership. You have the ability to resolve conflict and enable positive team dynamics and client relationships, at the same time inspiring your team to overachieve and become leaders themselves.

Additional Details:

Jurisdiction: MGMT
Hours of work: 8 hours per day, 40 hours per week, Monday through Friday

Commencing with your first day of employment as a permanent EPCOR employee you will enjoy a variety of benefits, such as:

  • Competitive salary
  • Annual incentive (bonus) pay program
  • Paid vacation
  • Flexible benefits plan
  • Five paid personal days off each year
  • One Friday off per month
  • Access to internal and external career development programs
  • Financial support for personal development
  • EPCOR Savings Plan with company matched contributions
  • Pension Plan
  • Financial support for employee wellness
  • Career opportunities in a wide variety of disciplines and operational areas
  • Financial support for charitable organizations that employees contribute to

Please note the following information:

  • A requirement of working for EPCOR is that you are at least 18 years of age and legally entitled to work in Canada. (A copy of a valid work permit may be required.)
  • If you are considered for the position, clearance on all applicable background checks (which may include criminal, identity, educational, and/or credit) and professional reference checks is required. Some EPCOR positions require an enhanced level of background assessment, which is dictated by law. These positions require advanced criminal record checks that must also be conducted from time to time after commencement of employment.
  • A technical/practical assessment may be administered during the selection process and this exercise will be used as a part of the selection criterion.
  • To meet the physical demands required of some positions, candidates must be in good physical condition and willing to work in all weather conditions. Clearance on pre-placement medical and drug and alcohol testing may be required.

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How to Apply:

Thank you for your interest in a career with EPCOR. Due to the large volume of applications, only candidates selected for interviews will be contacted.

EPCOR is an Equal Opportunity Employer. Positions are filled by means of open competition where the selection is based on job-related skills, training, experience, suitability and, where appropriate, seniority.

EPCOR only accepts resumes via on-line application at If you choose to submit your resume by any other means, we cannot guarantee that your application will be considered.